Community Manager Chat
Community Manager Chat
Discuss everything from running a community forum to broader webmaster topics like domains, hosting, and site maintenance.
72Topics
231Replies
Topics
Banning a staff member
Started by Shawn ·
Banning a staff member
Have you ever had an incident involving a staff member on the forum that resulted in your having to ban said staff member?If so, tell us about the situation if you can.
1
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7
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Cybersecurity expertise
Started by Shawn ·
Cybersecurity expertise
As an online community operator, do you try to extend your knowledge about cybersecurity more?Just as social media platforms, in reality, we’re responsible for the protection of member data. Cybersecurity is a we concern not just a platform developer’s concern.Is this something y...
0
replies
41
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Post exchanges
Started by Shawn ·
Post exchanges
Do you conduct post exchanges with other forums?How serious do you conduct them? Do you try to remain on topic or go straight to the off topic section?How would you rate the quality of most post exchanges these days?
1
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69
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When you think of promotion for your forum, what comes to mind?
Started by Kathy ·
When you think of promotion for your forum, what comes to mind?
When you think of promotion for your forum, what comes to mind?
1
reply
56
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Staff Titles
Started by Shawn ·
Staff Titles
How many staff titles and positions do you offer on your forum?Just administrators and moderators, or maybe just moderators?Or do you have other titles and positions available?
2
replies
61
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How welcoming are your members to newbies?
Started by Kathy ·
How welcoming are your members to newbies?
How welcoming are your members to newbies? Do they say hello or welcome in the newcomer’s welcome thread? Do they reach out on their profiles to say Greetings or something else? Or do they mostly stick to talking to the people they know on the forum?
2
replies
226
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How to keep your staff engaged?
Started by Kathy ·
How to keep your staff engaged?
Does your staff go missing? Come back? Then go missing again? How do you keep your staff engaged?
3
replies
218
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Community Review
Started by Kathy ·
Community Review
How often do you get an outsider to do a community review on your forum? Do you correct the things they’ve suggested?
1
reply
126
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Do you post every day?
Started by Shawn ·
Do you post every day?
Do you post on your forum every day?Do you try to post new topics each day?Do you think it’s important for forum owners to do this?
0
replies
138
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Most forums at once
Started by Shawn ·
Most forums at once
What are the most forums you have ever ran at once?Are there any forum owners out there that run multiple communities?Or do you think that is asking for trouble?
3
replies
335
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Accepting Ads, has it helped fund the site?
Started by Kathy ·
Accepting Ads, has it helped fund the site?
If you accept ads on your site, have you found that it helps pay for it? Or are you more into doing mutual exchanges of advertising with other sites?
3
replies
232
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Forum sections
Started by Shawn ·
Forum sections
Categories, boards, and sub-boards.How many is too many to start with?How often do you add new ones to your forum?What has to happen before you’ll consider adding a new one?
1
reply
157
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How fast do you respond when member asks for help?
Started by Kathy ·
How fast do you respond when member asks for help?
Are you good at responding to members fairly quickly when they need help? Is it within the hour? 6 hours? 24? More?
3
replies
246
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What's your moderation protocol?
Started by Kathy ·
What's your moderation protocol?
What does your moderation protocol policy look like when members violate the rules?
1
reply
191
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Seasonal Forum Events
Started by Shawn ·
Seasonal Forum Events
@Gizmo is the king of seasonal forum events. 🙂Do any of you do this sort of thing?Seasonal-boards, seasonal themes, seasonal contests, etc.If so, tell us about it and what seasons you do on your forum.
4
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