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Member count different in admin than in stats

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Gizmo · in Support
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Best answer · Cedric I’m seeing 41 on Spark. The statistics are cached, so if there’s a sudden flood of registrations, the number could be a bit off. Are you still seeing different numbers now?
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Best answer by Cedric View post

I’m seeing 41 on Spark. The statistics are cached, so if there’s a sudden flood of registrations, the number could be a bit off. Are you still seeing different numbers now?

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Best answer

I’m seeing 41 on Spark. The statistics are cached, so if there’s a sudden flood of registrations, the number could be a bit off. Are you still seeing different numbers now?

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I think it's slowly coming right.

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Its doing it again. It would be cool if there was a way an admin can refresh it if it's not looking right.

48 in the stats but 53 in admin.

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On Sep 9, 2026, Gizmo said:

Its doing it again. It would be cool if there was a way an admin can refresh it if it's not looking right.

48 in the stats but 53 in admin.

I went to Drama Llama to check my stats. The index page says I have 24 members. The Dashboard says I have 24 members. The Member Search shows 27 members and that’s because 2 were spammers that the system took care of and one was a brand new member from 8 hours ago that probably isn’t included in the search.

I wonder for your discrepancy in the count what the criteria is for the system to make them “members”?

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On Sep 9, 2026, Kathy said:

I went to Drama Llama to check my stats. The index page says I have 24 members. The Dashboard says I have 24 members. The Member Search shows 27 members and that’s because 2 were spammers that the system took care of and one was a brand new member from 8 hours ago that probably isn’t included in the search.

I wonder for your discrepancy in the count what the criteria is for the system to make them “members”?

Yes, that would indeed be correct. Spammers are excluded.

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On Sep 9, 2026, Kathy said:

I went to Drama Llama to check my stats. The index page says I have 24 members. The Dashboard says I have 24 members. The Member Search shows 27 members and that’s because 2 were spammers that the system took care of and one was a brand new member from 8 hours ago that probably isn’t included in the search.

I wonder for your discrepancy in the count what the criteria is for the system to make them “members”?

On Sep 9, 2026, Kathy said:

I went to Drama Llama to check my stats. The index page says I have 24 members. The Dashboard says I have 24 members. The Member Search shows 27 members and that’s because 2 were spammers that the system took care of and one was a brand new member from 8 hours ago that probably isn’t included in the search.

I wonder for your discrepancy in the count what the criteria is for the system to make them “members”?

Where do you see the spammer list? I checked the ban list but no one is banned.

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On Sep 9, 2026, Gizmo said:

Where do you see the spammer list? I checked the ban list but no one is banned.

Since the system takes care of spammers, I’m not sure if there is a way for us to tell?

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I’m still a bit unsure about this one, @Cedric. It’s showing 99 members in the stats, but 107 in the admin panel and on the members page.

I reckon there might be an issue with how the member count is being calculated. Would it be possible to add a button to reset or recalculate the member count if this happens, so the stats can be brought back in line with the actual number of members?

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