Avatar dimensions and size settings not registering

Korok's Avatar
Korok · in Support
0 replies 273 views

I'm not sure if this is a bug, or if this is a user-error on my part so I figured I'd post here first just in case it's user-error.

  • I changed the dimensions + the file size for avatars in the acp

  • Went to upload an image with those dimensions, and it didn't work. Noticed that the dimensions in edit profile > edit avatar are still showing default

  • Changed dimensions and file size a few times. Tried 400x400 at 500kb, 400x400 at 1000kb, 300x500 at 500kb, 300x500 at 1500kb, 300x300 at 200kb (at this point, I was just seeing if anything would stick). Nothing I tried worked.

Yes, I did save my intended dimensions and file size. I've exited my browser and logged back into my site to see if that would do anything. It didn't. I'm not sure what else I would do to troubleshoot this.

Thanks in advance!

Theme: FS 2.0
Create Your Community with ForumSpark

ForumSpark is a modern community platform built on custom software. It combines the familiar feel of classic forums with a fast, simple experience designed for today’s communities.